Free UK shipping for orders over £40
Free UK shipping for orders over £40
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Delivery

We deliver to all countries of the world including the United Kingdom, Europe, USA and Canada.

Covid-19 Pandemic – shipping information

Global post is slower than usual so please do allow plenty of time to receive your order. You can see our guide to current delivery times below.

Thank you all for your patience and support in these unprecedented times.

UK delivery

Free standard delivery on all UK orders over £40. The standard delivery costs for UK orders is £4.99. Your order will be dispatched within 2-3 working days of receipt, subject to availability. Please allow a further 14 working days for delivery.

With our Express Delivery, your order will be delivered within 5 working days to any UK mainland address. The cost for this is £11.99. (This service is not available February through to August, it will be available again in September).

Europe, USA and rest of the world delivery

Our postage rate for mainland Europe is £8.99, £16 to USA and £12.99 to the rest of the world (excluding USA). Your order will be dispatched within 2-3 working days of receipt, subject to availability. Please allow a further 21 working days for delivery.

Heavy items

If your order contains any heavy items, a postage surcharge for non-UK deliveries will be added to your order: Europe at £7.60 and £14.30 for the rest of the world.

Christmas deliveries

Your last chance to order before the big day!

UK orders: 1 December for standard deliveries and 11 December for Express Delivery.

Mainland Europe: 17 November.

USA and the rest of the world: 9 November.

Our warehouse will be closed over the Christmas period. The last working day will be 23 December and will re-open on 4 January. During this period orders can be taken, and will be sent out after 4 January.

Please note that we cannot refund any deliveries made after this time if they do not reach you by 25 December.

Post and packing

Our post and packing charges cover only the minimum cost of processing an average order. There is no donation to Survival in this charge.