DELIVERY
We deliver in the United Kingdom and to overseas addresses including Europe, USA and Canada.
UK Delivery
The standard delivery costs for UK orders is £3.99. Your order will be dispatched within 2-3 working days of receipt, subject to availability. Please allow a further seven days for delivery. If you select Express Delivery, we will deliver within two working days to any UK mainland address. The cost for this express service is £11.99.The last express delivery for Christmas is December 18.
Europe and Rest of the World Delivery
Our postage rate for Europe is £8.99 and £11.99 to the rest of the world including USA and Canada. Please allow a further fourteen days for delivery.Heavy items
If your order contains any heavy items ('We Are One'), a postage surcharge for non-UK deliveries will be added to your order: Europe at £7.60 and £14.30 for the rest of the worldPost and Packing
Our post and packing charges cover only the minimum cost of processing an average order. There is no donation to Survival in this charge.INFORMATION & GUARANTEE
Payment
We accept Visa, MasterCard, Maestro, Delta and American Express.
Stock
Whilst we do our best not to offer for sale any items which are out of stock, sudden fluctuations in demand mean that that this unfortunately cannot be guaranteed.Guarantee
In addition to your statutory rights, you may return any item that you are not fully satisfied with within 30 days for a refund or replacement. Please return to: Survival, c/o JBS Fulfillment Limited, PO Box 7260, Hook, Hampshire, RG27 8ZS.Problems
If you encounter problems using this site, please contact us on +44(0)20 7687 8700, from 10 to 6:00 pm, Monday to Friday. Alternatively, please use our contact form and we will get back to you as soon as possibleWHOLESALE INFORMATION
If you are a UK retailer interested in selling Survival products, please e-mail us at catalogue@survivalinternational.org or phone us on +44 (0)20 7687 8700 between 10:00am and 6.00pm (UK time) Monday to Friday.
We will send you an information pack about our current range. We can also send you Survival publications for display in your shop.
This collection of unique gifts and cards exists solely to help fund Survival's urgent work – defending the rights of threatened tribal peoples all over the world.